Product documentation
ALGroup Ops
Service operations, work management and knowledge in one platform.
12 published guides
Installation, onboarding and first-use guidance.
Architecture, component and topology guidance.
Authentication, RBAC, security and entitlement guidance.
API contracts, automation and third-party integration guidance.
AP
ALGroup Ops — API
API authentication, conventions, common workflows and integration guidance.
Read guide →AUAutomation safety
Build trigger-condition-action workflows with permissions, execution history and failure handling.
Read guide →EMEmail ingestion
Configure inbound mail so new messages create records and replies correlate safely to existing work.
Read guide →Day-to-day operation, monitoring and administration.
Product-specific implementation guides.
Diagnosis and recovery guidance.
Upgrade planning and release transition guidance.