Service capability
An IT function that can operate with you, beside you or for you.
Fully managed IT, co-managed operations, service desk, endpoint management, lifecycle services and specialist escalation for organisations that need dependable day-to-day technology operations.
How AL Group approaches it01Assess the current state 02Design the target operating model 03Implement with controlled change 04Document and make it supportable 05Monitor the resulting service 06Continuously improve
Engineering depth without artificial service boundaries.
AL Group can take accountability for an entire IT service, extend an existing internal team or provide specialist operational capacity where it is needed most. We combine service management with hands-on engineering across endpoints, identity, networking, infrastructure, cloud and applications, reducing the number of suppliers involved when problems cross technical boundaries.
Specialist services
Explore Managed IT & Outsourcing in depth.
Each capability can be delivered independently or combined into a wider managed, co-managed or project engagement.
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Fully Managed IT Services
AL Group provides fully managed it services for organisations that need operational ownership, with engineering attention across users, endpoints, applications and infrastructure.
Co-Managed IT Services
AL Group provides co-managed it services for organisations that need operational ownership, with engineering attention across users, endpoints, applications and infrastructure.
IT Outsourcing
AL Group provides it outsourcing for organisations that need operational ownership, with engineering attention across users, endpoints, applications and infrastructure.
IT Service Desk
AL Group provides it service desk for organisations that need operational ownership, with engineering attention across users, endpoints, applications and infrastructure.
Remote IT Support
AL Group provides remote it support for organisations that need operational ownership, with engineering attention across users, endpoints, applications and infrastructure.
Onsite IT Support
AL Group provides onsite it support for organisations that need operational ownership, with engineering attention across users, endpoints, applications and infrastructure.
24x7 IT Support
AL Group provides 24x7 it support for organisations that need operational ownership, with engineering attention across users, endpoints, applications and infrastructure.
Executive & VIP IT Support
AL Group provides executive & vip it support for organisations that need operational ownership, with engineering attention across users, endpoints, applications and infrastructure.
Endpoint Management
AL Group provides endpoint management for organisations that need operational ownership, with engineering attention across users, endpoints, applications and infrastructure.
Patch Management
AL Group provides patch management for organisations that need operational ownership, with engineering attention across users, endpoints, applications and infrastructure.
Software Deployment
AL Group provides software deployment for organisations that need operational ownership, with engineering attention across users, endpoints, applications and infrastructure.
IT Asset Management
AL Group provides it asset management for organisations that need operational ownership, with engineering attention across users, endpoints, applications and infrastructure.
Device Lifecycle Management
AL Group provides device lifecycle management for organisations that need operational ownership, with engineering attention across users, endpoints, applications and infrastructure.
IT Vendor Management
AL Group provides it vendor management for organisations that need operational ownership, with engineering attention across users, endpoints, applications and infrastructure.
Joiner Mover Leaver Automation
AL Group provides joiner mover leaver automation for organisations that need operational ownership, with engineering attention across users, endpoints, applications and infrastructure.
IT Strategy & vCIO
AL Group provides it strategy & vcio for organisations that need operational ownership, with engineering attention across users, endpoints, applications and infrastructure.
IT Operations Management
AL Group provides it operations management for organisations that need operational ownership, with engineering attention across users, endpoints, applications and infrastructure.
Need help now?
Contact AL GroupBook an IT outsourcing review
We can work as your ongoing technology partner or deliver a defined piece of engineering work.